Call Centre III establishment Project Report eBooK

  • Model: PR-1695
  • 2 Units in Stock

$400.00

Customer care and retention is increasing becoming a key issue for most companies in today competitive marketplace where demand immediate access to information and efficiency of response. Call centre are one of the most powerful tools for improving the quality of customer contact.
The other major requirement for a call centre is a workforce of graduates who understand English. Since everybody is connected to the same central computing facilities and increased global connectivity, it does not matter if the call centre is located in the city of the caller or anywhere else in the world. Also, the caller is unaware of where the call is being answered.

Our Call Centre III establishment Project Report eBooK
Project Report eBook etc Report (eBook) has following contents covered in the report:

CONTENTS OF CALL CENTRE III ESTABLISHMENT PROJECT REPORT EBOOK

1. Introduction
2. Project at a glance
3. Capital outlay of the project
4. Capital outlay of the project
5. Summary of conclusions
6. Project concept
7. Call centre : classification features & applications
8. Market for call center
9. Operation of a call centre
10. Project economics : option - a (48 agents)
11. Advantage & challenges of setting up call centre in India
12. Setting up call centre in India
13. Existing call centre solution service providers in India
14. Cost of plant economics
15. Land & building
16. Plant and machinery
17. Fixed capital investment
18. Raw material
19. Salary and wages
20. Utilities and overheads
21. Total working capital
22. Cost of production
23. Profitability analysis
24. Breakeven point
25. Resources of finance
26. Interest chart
27. Depreciation chart
28. Cash flow statement
29. Projected balance sheet

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This product was added to our catalog on Wednesday 13 September, 2017.

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